Citibank, Customer Service Excellence Conference, London
Citibank
Banking
Keynote speaker and host
Keynote Speaker Delivers Dynamic Virtual Event for Citigroup
Citi's Virtual Event
Citigroup, one of the world’s leading financial institutions, operates in over 160 countries and serves millions of customers globally. With a legacy spanning more than two centuries, Citigroup is synonymous with innovation, resilience, and exceptional service in the financial world. To sustain this legacy, the company invests heavily in its people, especially new talent. It’s with this ethos, Citigroup turned to renowned keynote speaker David Meade to deliver an extraordinary virtual event aimed at inspiring and engaging its newest recruits.
This event wasn’t just another webinar. It was a highly-produced, TV-show-style broadcast, specifically designed to feel immersive and dynamic. Hosted virtually, the session combined interactivity, learning, and fun, all tailored to resonate with a diverse audience of brand-new hires.
Connecting New Recruits
David Meade, who has a longstanding relationship with Citigroup, brought his wealth of experience and understanding of the organisation to this project. Over the years, he’s delivered countless in person keynotes and workshops for Citigroup, both in person and remotely, including prestigious engagements inside their headquarters with mid- and senior-level leaders.
This time, however, the focus was different. The goal was to connect with new joiners, equipping them with a sense of purpose and belonging as they embarked on their Citigroup journey.
David worked closely with Citigroup’s team to ensure that every element of the event met their goals. From its content to its delivery, the session was meticulously built from the ground up. By investing time to understand the audience’s needs, where they were, and where they aspired to be, David ensured the event wasn’t just inspiring but actionable. Offering a fully customised experience that delivered value to every attendee and set a new standard for virtual events.
Throughout the event, David drew on his deep knowledge of Citigroup’s culture, values, and aspirations. His ability to connect authentically with audiences shone through, creating an atmosphere of trust and enthusiasm. Participants were not passive spectators; they were actively engaged, reflecting the event’s design to prioritise interaction and meaningful dialogue.
David's Comments
After continuing this valued partnership with Citigroup, David expressed:
“It’s always an honour to work with such an incredible organisation,”
he shared. “I am particularly excited to see what this audience of new joiners will achieve in their careers. They’re stepping into a company that values growth and innovation, and I can’t wait to see how they contribute to Citi’s success.”
As Citigroup continues to nurture talent across its global operations, it’s clear David would like to remain a trusted partner in their journey. With his ability to inspire and energise audiences, David looks forward to collaborating with Citigroup again in the future—and undoubtedly raising the bar for impactful events once more.
Book a Virtual Event
If you would like to unite global departments in your business, contact David’s team today to learn more about his virtual events.